Latest News & Events

From Data to Better Decisions: Strengthening Performance Quality Improvement in Nonprofits

October 6, 2026

Collecting data is not enough — what matters is what you do with it. Across Bermuda’s nonprofit sector, organisations are increasingly tracking performance, collecting feedback, and reporting on outcomes. But many still struggle to translate that information into meaningful improvements. This is where Performance Quality Improvement (PQI) becomes essential. PQI is not just evaluation â€... Read more

Annual Planning: A Practical Guide for Nonprofits

September 22, 2026

Annual planning is one of the most important processes a nonprofit undertakes each year. Done well, it connects strategy to action, aligns teams, and ensures resources are used effectively. Done poorly, it can become a paper exercise that quickly loses relevance. Not done at all, and you risk losing focus, internal alignment and strategic execution. This downloadable guide breaks annual planning ... Read more

Strong Programmes Are Built from Strong Systems

September 9, 2026

When nonprofits think about programme quality, we often focus first on the service itself. Was the programme well designed? Did participants engage? Were outcomes achieved? Did clients feel supported? All of these questions matter. But behind every strong programme is something less visible and just as important: the administrative systems that make safe, consistent and accountable service del... Read more

The Leadership Skill Nobody Talks About: Why Facilitation Matters More Than Ever

July 14, 2026

When people think about leadership, they often think about vision, strategy, decision-making, or communication. These are certainly important. But there is another leadership skill that receives far less attention, despite being critical to organizational success: facilitation. Facilitation is the ability to guide conversations, engage participants, manage group dynamics, and help people work ... Read more

Strengthening Responsible AI Use in Nonprofits

June 19, 2026

AI is powerful — but power without responsibility puts your mission at risk. Across Bermuda’s nonprofit sector, organisations are exploring how artificial intelligence can support their work — from drafting communications to improving service delivery effiencies. At the same time, there remains uncertainty around risk, privacy, and ethics. AI is not just another tool. It changes how deci... Read more

Behaviour Support & Management: Building Safe & Ethical Systems of Care

June 16, 2026

Behaviour Support begins with understanding, not control. For nonprofits and organisations serving vulnerable populations, Behaviour Support & Management (BSM) provides the framework for how behaviour is understood, supported, documented, and reviewed. Strong BSM systems help organisations reduce risk, improve safety, support staff, and promote person-centred care. Historically, beh... Read more